This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only.
When you provide it to us (e.g. by contacting us, placing an order on our website, signing up to our email newsletters, or creating an account with us) or from your use of our website (using cookies and similar technologies).
Your name, contact details, payment information (e.g. your credit or debit card details), IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address).
For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
Only to the extent necessary to run our business, to our service providers (e.g. payment processors), to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.
For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).
Using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary, anonymising personal information where possible, and regular scanning of our website for malware and other security issues.
In certain circumstances we may need to transfer your information outside of the European Economic Area e.g. when processing payments. Where we do so, we will ensure appropriate safeguards are in place.
We may use automated decision making and/or profiling, such as web analytics, a/b testing, and targeting cookies.
to access your information and to receive information about its use
to have your information corrected and/or completed
to have your information deleted
to restrict the use of your information
to receive your information in a portable format
to object to the use of your information
to withdraw your consent to the use of your information
to complain to a supervisory authority.
We do not knowingly or intentionally collect what is commonly referred to as 'sensitive personal information'. Please do not submit sensitive personal information about you to us.