Dr Jamie Woodcock is a fellow at the LSE and author of Working The Phones. His current research focuses on the digital economy, the transformation of work, and eSports. He has previously worked as a postdoc on a research project about video games, as well as another on the crowdsourcing of citizen science. Jamie completed his PhD in sociology at Goldsmiths, University of London and has held positions at Goldsmiths, University of Leeds, University of Manchester, Queen Mary, NYU London, and Cass Business School. His research interests include: digital labour, technology, management, critical theory, and the sociology of work.

“vital reading for all those who imagine call centres as hell” - Benjamin Noys’ review of Working The Phones for Review 31